Effective Date: 2025-01-01
At Back2Fitness, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with the latest privacy regulations.
1. Information We Collect
We may collect the following types of information from you:
Personal Information:
- Name
- Email address
- Phone number
- Mailing address
- Date of birth
Payment information (when you sign up for memberships or services)
Non-Personal Information:
- Browser type
- IP address
- Device information
Pages visited on our website - Cookies and usage data
2. How We Use Your Information
We use your information to:
- Provide and manage our gym services, memberships, and personal training sessions.
- Communicate with you regarding updates, promotions, and service information.
- Process payments and manage your account.
- Improve our website, services, and customer experience.
- Comply with legal requirements and prevent fraudulent activity.
3. Sharing Your Information
We do not sell your personal information. However, we may share your information with trusted third parties for the following purposes:
- Payment Processors: To facilitate transactions.
- Service Providers: For marketing, analytics, or IT support.
- Legal Authorities: If required to comply with laws, regulations, or legal processes.
4. Data Security
We take appropriate measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes using secure servers, encryption, and other safeguards.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience and gather usage data. Cookies may include:
- Session cookies (temporary cookies that expire when you close your browser)
- Analytics cookies (used for website performance tracking)
You can manage cookie preferences through your browser settings.
6. Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of the data we have about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data (subject to legal obligations).
- Opt-Out: Opt-out of receiving promotional communications by clicking the “unsubscribe” link in emails or contacting us directly.
- Data Portability: Request transfer of your data to another service provider.
To exercise these rights, please contact us at whalley@back2fitness.ca.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before submitting your information.
8. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
9. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with the effective date.
10. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Back2Fitness
📍 WHALLEY – 604-585-8037
📧 Email: whalley@back2fitness.ca
📞 Phone: 604-585-8037